WheelsKart ("we", "our", or "us") operates a vehicle auction platform that lets users list, browse, and bid on vehicles. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our web and mobile apps (together, the "Platform").
1. Information We Collect
We collect information you provide, information we automatically gather, and information from third parties to help operate and secure the Platform.
Location data: approximate or precise location when you enable it on your device (used for geo-features and fraud prevention).
c. Information from Third Parties
We may receive data from payment processors, identity verification providers, and social login providers if you choose those sign-in options.
2. How We Use Your Information
We use information to operate the Platform, process transactions, protect our users, and improve our services. Common uses include:
Creating and managing your account.
Verifying identity and preventing fraud.
Enabling auctions, accepting bids, and settling transactions.
Processing payments and refunds via third-party payment gateways.
Sending important account and auction notifications (email, SMS, push).
Personalizing and improving the Platform.
Complying with legal and regulatory obligations.
3. Sharing of Information
We share personal information only when necessary and always with care:
Sellers & buyers: basic details required to complete a transaction (for example, contact and vehicle delivery details).
Service providers: payment processors, KYC/identity vendors, hosting and analytics providers.
Legal requests: when required by law, subpoena, or to respond to legal claims.
Business transfers: in the event of a merger, acquisition, or asset sale.
We do not sell your personal information for marketing purposes.
4. Data Storage & Security
We implement administrative, technical, and physical safeguards to protect data. Examples include encrypted connections (TLS), access controls, and secure hosting.
Payment information is processed by PCI-DSS-compliant third-party gateways; we do not store full card details on our servers unless explicitly required and disclosed.
No system is 100% secure — if you suspect a security issue, contact us immediately at the address below.
5. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or export your personal data, or to withdraw consent for some processing. To exercise your rights, contact us using the details at the end of this policy.
6. Cookies & Tracking
We and our partners use cookies, web storage, and similar technologies to keep you signed in, remember preferences, measure usage, and deliver analytics. You may control cookies through your browser or device settings.
7. Retention of Data
We keep personal data only as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Children’s Privacy
The Platform is intended for users aged 18 and above. We do not knowingly collect data from children under 18. If we learn we have collected data from someone under 18, we will take steps to delete it.
9. Changes to This Policy
We may update this Privacy Policy periodically. When changes are material, we will provide notice (for example, by posting a prominent notice or emailing affected users). Continued use of the Platform after the effective date constitutes acceptance of the updated policy.
10. Contact Us
If you have questions, requests, or privacy concerns, contact us: